Best way to ferry! I am so glad I found this service! Picked us up on time at our downtown Vancouver hotel, had a little stop at the bus station (Pacific Central) and then off to the Ferry. Picked us up at 8:30am and we took the 11am ferry. Arrived at our destination in Victoria around 2. Felt like a long time to be travelling but way better than renting a car and doing it myself.
Note that there was nothing open at the bus station on a Monday morning. There was an A&W and a subway few minutes walk away but no place to get coffee in the station. Come prepared!
Our driver Brian was excellent. Great communicator and safe driver.