IMPORTANT: Reservations are required for guaranteed boarding. Passengers without reservations will be served on a “first come, first served” basis.
Reservations are required for all services including downtown to downtown, enroute and hotel pick-up; onboard BC Ferries, Cruise Ship (Canada Place and Ballantyne) Services. Passengers without reservations will be served in “first come, first served” order. We cannot guarantee boarding without a reservation, as space is subject to availability.
On board the Ferry: For those customers requiring service between Vancouver & Victoria (or reverse direction) but are purchasing their ticket on board BC Ferries please note that our BC Ferries Connector ticket counter onboard the ferry is open for ticket sales the first 30 minutes of the sailing only. You may purchase your ticket directly from the BC Ferries Connector Driver at the ticket counter. Note: reservations and prepaid ticket are suggested for this service as seats are subject to availability. We cannot guarantee that a seat will be available unless a prepaid reservation has been made. Please see your BC Ferries Connector driver for more details.
Reservations and pre-payment are required; please ensure reservation is made 24 hrs prior to departure. BC Ferries Connector has specific or designated pickup and drop-off points. Advise driver directly of your drop-off point.
Please check-in at the Pacific Coach Lines ticket counter which is located in the International Arrivals Terminal on the Arrivals level prior to boarding. Bus departure location is located directly outside the terminal, close to the ticket counter. Please refer to our YVR Victoria Link schedule for current departure/arrival information. Some departures require coach transfer at Tsawwassen ferry terminal (driver will handle luggage)
This bus will be operated by Pacific Coach Lines from YVR and will connect with a BC Ferries Connector bus at Tswassen ferry terminal.
Please note the 7:40pm departure from YVR Airport (when operating) terminates at Swartz Bay.
Enroute pick-up and drop off service is also available at the River Rock Casino Resort (located close to Casino entrance), reservations and prepayment required.
IMPORTANT INFORMATION: When reserving your transportation from Downtown Victoria to YVR Airport, please consider road, weather and traffic conditions; it is recommended that allowance is made for this when selecting your departure time from downtown Victoria.
The following are the times that airlines require check-in for departure:
|International Departures:||Three hours prior to scheduled airline departure time|
|Domestic Departures:||One to 1.5 hours prior to scheduled airline departure time|
Children/Students must be 15 years of age or older to travel unaccompanied by an adult on BC Ferries Connector.
In cases of Cancellation or No-Show for confirmed reservations made within 24 hours or less prior to departure time, tickets are 100% non-refundable. Passengers who wish to revise their departure time may do so without penalty up to 24 hours prior to departure.
We are pleased to provide baggage storage onboard our coaches. Please ensure that you have placed the correct destination tag on your baggage. Baggage is limited to 2 pieces, not to exceed 22.5 kg (50 lbs.) per piece and 1 carry-on (15 lbs and under).
|Luggage per passenger||Dimension per piece||Weight per piece||Fee per piece|
|1-Carry On||23 cm x 40.5 cm x 50.5 cm(9" x 16" x 20")||15 lbs or less||NO FEE|
|2-Checked piece luggage||61 cm x 61 cm x 114 cm(24" x 24" x 45")||50 lbs or less||NO FEE|
|3-Checked piece luggage over 2 pieces||61 cm x 61 cm x 114 cm(24" x 24" x 45")||50 lbs or less||$15.75/additional bag|
Passenger is responsible for reducing and loading luggage
|weight must be reduced||50 lbs (max)||N/A|
|Oversize Luggage||over 61 cm x 61 cm x 114 cm(24" x 24" x 45")||50 lbs or less||$15.75|
Please note: BC Ferries Connector is able to transport items which are “Restricted” onboard BC Ferries; service is available from “depot to depot” only i.e. Downtown Vancouver (Pacific Central Station), YVR (Vancouver International Airport) or Downtown Victoria (Capital City Station). Items include Boxes, Food, Fragile items, Golf Clubs, Skis and Snowboards.
These items will be accepted for transport on a space available basis and must be properly contained (box or bag). We are not responsible for damages to any equipment that is carried.
Storage is available at Capital City Station in Victoria for short term, full day, and overnight.
Short term (up to 4 hours) – $8 per bag
Full Day (7am – 8pm) – $12 per bag
Overnight (7am to 8pm the following day) – $20 per bag
We cannot accommodate the carriage of pets. Exception: People with Disabilities (CNIB or DSI card required) service animals accompanying an individual inside the coach. Valid Guide or Service Dog Certification must be presented.
BC Ferries Connector Lines has a limited number of wheelchair lift equipped coaches in its fleet. For passengers who require the service of a wheelchair lift equipped coach, we require reservations and full prepayment AT LEAST 48 hours in advance of the trip. While we will do our utmost to provide this service, the service is subject to confirmation.
Please note due to safety considerations wheelchair lift services are available for embarkation (boarding) and disembarkation at originating departure locations only; Victoria Bus Terminal (Capital City Station), Vancouver Bus Terminal (Pacific Central Station) and YVR (Vancouver International Airport). For passengers who use non-motorized mobility aids i.e. walkers and are able to board the coach with some assistance, we are able to store the non-motorized mobility aid under the coach. Motorized scooters cannot be carried. We require that you phone us at least 48 hours before your departure to request assistance, and that you be at the depot/terminal no less than 30 minutes prior to departure for boarding.