Know Before You Go

Booking Tickets

Tickets can be purchased online, from Pacific Central Station in Downtown Vancouver or Capital City Station in Downtown Victoria. Tickets can also be purchased on board BC Ferries during the first 30 minutes of specific sailings. Reservations are required prior to boarding the bus. Cash payments to the driver upon pick‐up will not be accepted. Vouchers from third party sellers (ie. TripAdvisor, Harbour Air, Clipper Vacations) are accepted by our driver.

Payment Options

VISA Debit or credit card

Baggage

All bags being transported on the BC Ferries Connector must weigh less than 50lbs (22.5kg) PER BAG. Any bag over the weight limit must be reduced, or it will not be accepted onboard the bus. No exceptions. BC Ferries Connector reserves the right to deny boarding to any passengers who refuse to reduce their baggage to within the weight limit.

PPE/Masks

Face coverings are recommended but not required while checking in with the driver, and while onboard the buses and the BC Ferries.

Seating Capacity

Buses are loaded to full seating capacity, and passengers may end up seated next to another passenger. Everyone should be respectful of others’ personal space and continue to practice good hygiene, including frequent handwashing.

Food and Drink

• No food
• Beverages allowed (Bottled water, bottled juice, or bottled soda)
• No Alcohol (Allowed in checked baggage. See FAQ for more details)

We reserve the right to ask passengers to safely and appropriately dispose of their items before entering the bus.

Loading and Unloading

Upon arrival at each stop, please stay seated until instructed to exit the bus at each of our stops. Please do not load or unload your baggage from our underneath the bus storage, BC Ferries Connector drivers and staff will load and unload all baggage that is stored underneath the bus.